Clients / Case Study

Dickson Commercial Group

Commercial Real Estate — Reno, Nevada

How IT Envy delivers comprehensive managed IT services for one of Northern Nevada's leading commercial real estate firms.

About Dickson Commercial Group

Dickson Commercial Group is a premier commercial real estate brokerage serving Reno, Sparks, and the greater Northern Nevada market. With decades of experience in commercial sales, leasing, property management, and investment advisory, they are a trusted name in the region's commercial real estate industry.

As a busy brokerage handling sensitive client data, property documents, financial information, and ongoing transactions, Dickson Commercial Group needs IT infrastructure that is reliable, secure, and always available.

What IT Envy Provides

We serve as Dickson Commercial Group's complete IT department, managing every aspect of their technology environment.

Managed IT Services

24/7 monitoring, proactive maintenance, help desk support, and complete IT management for all workstations and servers.

Microsoft 365 Management

Full Microsoft 365 administration including Exchange Online, Teams, OneDrive, SharePoint, and Entra ID.

Cybersecurity

Layered security with managed detection and response, DNS filtering, email authentication, and endpoint protection.

Network Infrastructure

Network design, maintenance, and optimization to ensure reliable connectivity across office locations.

User Support & Training

Dedicated support for staff with onboarding, offboarding, device setup, and ongoing technology assistance.

Vendor Coordination

Single point of contact for all technology vendors, ISPs, and service providers.

The Results

With IT Envy managing their technology, Dickson Commercial Group can focus on what they do best — commercial real estate.

  • Proactive monitoring preventing issues before they impact the team
  • Streamlined Microsoft 365 environment with proper security configuration
  • Layered cybersecurity protecting sensitive commercial real estate data
  • Responsive help desk support for day-to-day technology needs
  • Reliable network infrastructure supporting daily operations
  • Simplified vendor management with IT Envy as the single point of contact

A True IT Partnership

Our relationship with Dickson Commercial Group is a great example of how IT Envy operates. We don't just respond to help desk tickets — we serve as their strategic IT partner.

When issues arise, our team responds quickly because we already know their environment inside and out. It's the kind of IT support that lets a business focus on growth instead of technology headaches.

Want IT support like this for your business?

Let's talk about how IT Envy can become your technology partner.

Get a Free Consultation Call 775-460-2665